For Many Kenyans today, having a reliable and stable internet connection is essential for business success and making Money Online. In Kenya, we have many internet service providers, but Safaricom stood out as a market leader, controlling over 60% of the market share. With the increased Internet competition in the market, especially from Elon Musk’s Company Starlink, Safaricom has been forced to revise its Home Fibre Packages.
The new home fiber comes with new pricing and packages. For example, the Diamond Package, which was previously 100Mbps to 500Mbps, was only Ksh 12,499. In addition, a new package has been introduced with speeds up to 1 Gigabyte. The article covers more about its pricing and all about Home fiber.
Home Fibre Packages
On September 23rd, 2024, Safaricom, through a press release, released a media statement that cited new prices for its home packages. This move will see Home Fibre users benefit from New speeds as well as New pricing factors.
In addition, the telco provider has also introduced a new Safaricom Home fiber package dubbed Platinum. This new package offers a speed of 1000Mbps and is priced at only KES 20,000 monthly, making Safaricom the first Telco and ISP in Kenya to offer such speeds.
To help you understand which package to go for, below is a table of all the packages plus their respective pricing structure:
| OLD SPEEDS | NEW SPEEDS | PRICE (KES) | |
| BRONZE | 10Mbps | 15Mbps | 2,999 |
| SILVER | 20Mbps | 30Mbps | 4,100 |
| GOLD | 40Mbps | 80Mbps | 6,299 |
| DIAMOND | 100Mbps | 500Mbps | 12,499 |
| PLATINUM | – | 1000Mbps | 20,000 |
Now keep this in mind if you are going to to subscribe to any home firbrae pacjges that we have mentioned in the table previously, each home fibre packages except Platinum all have a Fair Usage Policy (FUP). So for those who don’t understand what this means, we can say that the home fiber packages are limited in such a way that each package is allocated a specific amount of data, and if you exhaust them, your speed will be thrilled to a certain level.
The Home Fibre packages have FUP limits as follows:
| Package | Speeds | FUP Limit | Speeds after FUP |
|---|---|---|---|
| Bronze | 15 Mbps | 500 GB | 1 Mbps |
| Silver | 30 Mbps | 1000 GB | 3 Mbps |
| Gold | 80 Mbps | 1000 GB | 3 Mbps |
| Diamond | 500 Mbps | 1000 GB | 3 Mbps |
| Platinum | 1000 Mbps | – | – |
New Plans for Specific Audiences
The New Home fiber Packages also include new products that Safaricom has introduced to cater to the needs and interests of various audiences.
Family Share Plan
This plan is for families with up to five members who want to share one internet connection. It features Mobile calls, data, SMS, and home internet under a single roof.
What makes the Famly share plan unique is that you can get up to a 20% discount on the Bronze plan compared to purchasing Fibre and voice/data plans separately.
Business Fibre Plans
Even though now, as new as one would think, Safaricom has introduced new business fiber plans for medium and large enterprises. The speeds range from as low as Ksh 15 Mbps to Ksh 1 Gbps as follows:
| Plan | Speed | Voice Plan | Mobile Backup Data |
|---|---|---|---|
| 15Mbps Shared Plan | 15 Mbps | 400-minute voice plan monthly | 5GB |
| 50Mbps Shared Plan | 50 Mbps | Closed User Group voice plan for up to 3 users | 15GB |
| 100Mbps Shared Plan | 100 Mbps | Closed User Group voice plan for up to 3 users | 15GB |
| Dedicated Internet Plan | Up to 1 Gbps | None |
All shared business plans (15 Mbps, 50 Mbps, and 100 Mbps) also include a one-time offer of a 30GB mobile data bundle for new customers and a free email and website domain for the first year.
How To Apply for Home Fibre Connection
For those who are looking to get connected, the process is easy; all you need to do is follow the following process
- Visit the official https://myaccount.safaricom.co.ke/
- Make sure that your Sfaraicom Data bundles are active on your Phone so that you are automatically connected
- Visit the Home Fibre section
- Choose the Package that you want to subscribe to
- Proceed and fill in the application form, which requires you to enter details such as your name, Phone number, and Hometown
- If your area is covered, Safaricom will reach out with further details for assistance.
And there you have it. I hope that this article has helped you understand Safaricom’s Home Fibre packages in Kenya for 2024. Additionally, we have mentioned all the new Pricing Structures. If Home fiber is a solution that you can consider for your Home and Business Needs, then go ahead and follow the steps in the article to apply for an internet connection.