For Many Kenyans today, having a reliable and stable internet connection is essential for business success and making Money Online. In Kenya, we have many internet service providers, but Safaricom stands out as a market leader, controlling over 60% of the market share. With the increased Internet competition in the market, especially from Elon Musk’s Company Starlink, Safaricom has been forced to revise its Home Fibre Packages.
The new home fibre comes with new pricing and packages. For example, the Diamond Package was previously 100Mbps to 500Mbps and was only Ksh 12,499. In addition, a new package has been introduced with speeds up to 1 gigabit. The article covers more about its pricing and all about Home Fibre.
Home Fibre Packages
On September 23rd, 2024, Safaricom issued a press release citing new prices for its home packages. This move will see Home Fibre users benefit from New speeds and pricing factors.
In addition, the telco provider has also introduced a new Safaricom Home fibre package dubbed Platinum. This new package offers a speed of 1000Mbps and is priced at only KES 20,000 monthly, making Safaricom the first Telco and ISP in Kenya to offer such speeds.
To help you understand which package to go for, below is a table of all the packages plus their respective pricing structure:
| NEW SPEEDS | PRICE (KES) | |
| BRONZE | 15Mbps | 2,999 |
| SILVER | 30Mbps | 4,100 |
| GOLD | 80Mbps | 6,299 |
| DIAMOND | 500Mbps | 12,499 |
| PLATINUM | 1000Mbps | 20,000 |
Now, keep this in mind if you are going to subscribe to any home fibre packages that we have mentioned in the table previously: each home fibre package, except Platinum, has a Fair Usage Policy (FUP). So, for those who don’t understand what this means, we can say that the home fibre packages are limited in such a way that each package is allocated a specific amount of data, and if you exhaust it, your speed will be throttled to a certain level.
The Home Fibre packages have FUP limits as follows:
| Package | Speeds | FUP Limit | Speeds after FUP |
|---|---|---|---|
| Bronze | 15 Mbps | 500 GB | 1 Mbps |
| Silver | 30 Mbps | 1000 GB | 3 Mbps |
| Gold | 80 Mbps | 1000 GB | 3 Mbps |
| Diamond | 500 Mbps | 1000 GB | 3 Mbps |
| Platinum | 1000 Mbps | – | – |
New Plans for Specific Audiences
The New Home fibre Packages also include new products that Safaricom has introduced to cater to the needs and interests of various audiences.
Family Share Plan
This plan is for families with up to five members who want to share one internet connection. It features Mobile calls, data, SMS, and home internet under a single roof.
What makes the Family share plan unique is that you can get up to a 20% discount on the Bronze plan compared to purchasing Fibre and voice/data plans separately.
Business Fibre Plans
Even though, as new as one would think, Safaricom has introduced new business fibre plans for medium and large enterprises. The speeds range from as low as Ksh 15 Mbps to Ksh 1 Gbps as follows:
| Plan | Speed | Voice Plan | Mobile Backup Data |
|---|---|---|---|
| 15Mbps Shared Plan | 15 Mbps | 400-minute voice plan monthly | 5GB |
| 50Mbps Shared Plan | 50 Mbps | Closed User Group voice plan for up to 3 users | 15GB |
| 100Mbps Shared Plan | 100 Mbps | Closed User Group voice plan for up to 3 users | 15GB |
| Dedicated Internet Plan | Up to 1 Gbps | None |
All shared business plans (15 Mbps, 50 Mbps, and 100 Mbps) also include a one-time offer of a 30GB mobile data bundle for new customers and a free email and website domain for the first year.
How To Apply for Home Fibre Connection
For those who are looking to get connected, the process is easy; all you need to do is follow the process
- Visit the official https://myaccount.safaricom.co.ke/
- Make sure that your Sfaraicom Data bundles are active on your Phone so that you are automatically connected
- Visit the Home Fibre section
- Choose the Package that you want to subscribe to
- Proceed and fill in the application form, which requires you to enter details such as your name, Phone number, and Hometown
- If your area is covered, Safaricom will reach out with further details for assistance.
Questions And Answers
How much is Safaricom home fibre per month?
Safaricom Home Fibre prices depend on the package you choose. As of the Update of the article, the monthly rates (before discounts) are:
- Bronze (15 Mbps): KES 2,999
- Silver (30 Mbps): KES 4,100
- Gold (80 Mbps): KES 6,299
- Diamond (500 Mbps): KES 12,499
- Platinum (1,000 Mbps): KES 20,000
There is also a 25% discount only available for new customers and those upgrading, bringing the prices down to:
- Bronze: KES 2,250
- Silver: KES 3,075
- Gold: KES 4,725
- Diamond: KES 9,375
To activate the discount manually by dialling *400# on your Safaricom and follow the Prompts
What is the bronze package of Safaricom Fibre?
It offers the following features:
- Speed: 15 Mbps
- Price: KES 2,999 per month (or KES 2,250 with the current discount)
- Fair Usage Limit: 500GB per month, after which speeds drop to 1 Mbps
How good is Safaricom Home Fibre?
Safaricom Home Fibre is considered reliable and fast, especially in areas with strong coverage. It offers unlimited data, stable speeds, and free installation with a Wi-Fi router for new customers. Many users find it suitable for streaming, gaming, remote work, and general home use
How to upgrade Safaricom home fibre?
To upgrade:
- Dial *400# and select the upgrade option
- Or use the MySafaricom App, go to the Home Internet tab, and select “Change Plan”
How much does Safaricom Home Fibre installation cost?
Installation is free
And there you have it. I hope that this article has helped you understand Safaricom’s Home Fibre packages in Kenya for 2025. Additionally, we have mentioned all the new Pricing Structures. If Home fibre is a solution that you can consider for your Home and Business Needs, then go ahead and follow the steps in the article to apply for an internet connection.
