kenya Power Scheduled Power Cuts Update (26Th May 2025)

Thursday, 26Th May Update– The Kenya Power & Lighting Company Plc has updated its database on the towns and counties that will be affected by power disruptions on 26 May 2025. Only Three counties will be affected by these new updates, including Parts of Nairobi, Nandi, And Nyeri counties.

Jump Into What Matters

Kenya Power scheduled outages are there to modernize aging infrastructure in various parts of Kenya. During the planned hours, KPLC technical teams replace overloaded transformers in high-demand areas and installed new lines to accommodate 58,000 additional connections under the Last Mile Connectivity Project.

Towns And Counties Affected by KPLC Power Cuts on May 26Th

Kenya Power’s maintenance schedule for 26 May 2025 will disrupt electricity supply across three counties ( Nairobi, Nandi, And Nyeri ), affecting several key locations. The disruption will last from 9 a.m. to 5 p.m. The affected locations in the mentioned counties are as follows:

County	Area	Time	Affected Locations
Nairobi	Part of Kangemi	8:00 A.M. – 5:00 P.M.	Muratha Rd, Hinga Rd, Gichagi Rd, Kangemi Pri, Kangemi High, Kangemi Bottom Line, Kangemi Shangiila, Ananda Marga Academy, Kangemi Dallas, Kihumbuini Pri, Kangemi Co-op Bank, Part of Waiyaki Way, Kangemi Mkt & adjacent customers
Nairobi	Part of Kabete	8:00 A.M. – 5:00 P.M.	Vetlab, Chinese Construction Companies, Loresho Ridge, Loresho Springs, Pest Control, Qaribu Inn Hotel & adjacent customers
Nairobi	Part of Dandora	8:00 A.M. – 5:00 P.M.	Mwolem, Tononoka, Part of Dandora Phase 2, 3 & 4 & adjacent customers
Nandi	Koisolik, Kipyesh	8:00 A.M. – 5:00 P.M.	Koisolik, Chepnyangson, Kipyesh & adjacent customers
Nyeri	Kinunga, Ihwa	8:00 A.M. – 5:00 P.M.	Kamuyu PCEA, Kamuyu Dispensary, Kariumba, Githurini, Giatiti, Kihatha, Kinunga, Gachuiro, Ihwa, Sunset, Chania & adjacent customers

You can follow here for Real Updates on KPLC X (Twitter Account) Page for more updates:

Hello. Please be advised, the following areas will be on planned maintenance tomorrow 26.05.2025.
^DB pic.twitter.com/53eWNHxmZt
— Kenya Power (@KenyaPower_Care) May 25, 2025

How to Check and Report Power Outages in Kenya

Suppose your area or county is experiencing a power outage and it’s not listed above. In that case, KPLC has made it easier for anyone to report a power outage without visiting any of its offices nationwide. These methods are as follows:

Method 1: Via USSD Code (*977#)

This is the best and most reliable method for anyone to use to check and report any power outages. You are given an immediate confirmation with a reference number on your SMS line, and you can share the reference number with KPLC customer service on social media to get an update. The best part is that it works without the internet, meaning even those using “Kabambe” Phones are sorted out.

Here is how to use the KPLC USSD code to check for a power outage:

Dial *977# on your line, whether Safaricom or Airtel
Select option 4 (Report incidents)#
Navigate to option 1 (Power outage)
Proceed to select either prepaid or postpaid. Step 5
Provide your meter or account number
Select the reason for the power loss

Afterwards, you will get a unique reference number so that you can follow up with the KPLC team about your connection status.

Steps to Report KPLC power Outages using SMS

Method 2: Through the myPower App

No SMS or Airtime on your mobile phone number? No Problem. KPLC also has the myPower App available for download on the Google Play Store and the iPhone App Store, which you can use to check for power outages.

Here is how:

Open the MyPower app
Select ‘Report power failure’
Key in your Account Number or Meter Number
Enter your phone number
Select the scope (estate, house, hospital, hotel, etc.)
Specify the nature of the complaint
Provide precise location details
Tap send
You’ll receive a complaint number for tracking your report.

Steps to Report KPLC Power Outages using myPower App

KPLC Regional Contacts

If you are having an issue that needs immediate assistance, you can reach your regional offices directly using the following contacts

No.	Branch Name	Physical Location	Branch Telephone	Postal Address
1	Bondo	Bondo Plaza	0203530050, 0202674285	343 – 40601 Bondo
2	Bomet	Opposite NCBD	202689671	578 – 20400 Bomet
3	Bungoma	Victoria House	202674284, 0552030516	467 – 50200 Bungoma
4	Chuka	Nthiga Plaza	064-630418	16 – 60400 Chuka
5	Eldama Ravine	Baringo Teachers Sacco Bldg.	064-630418	16 – 60400 Chuka
6	Elwak	Albaashir Bldg.	0724478936	95 – 70301 Elwalk
7	Emali	Ithumba Bldg.	020-2426501	290 – 90132 Emali
8	Embu	Sparko House, Embu Town	0722886636	197 – 60100 Embu
9	Garissa	Maendeleo Plaza	202368776	9 – 70100 Garissa
10	Gatundu	Kanyanja Bldg.	202336980	176 – 01030 Gatundu
11	Habaswein	Farah Haji Bldg	0715344759	86 – 70201
12	Hola	Said Habani Bldg.	0722662912	192 – 70101 Hola
13	Homabay	Sonyako Plaza	202674283	117 – 40300
14	Isiolo	Trends Bldg	064-52013	112 – 60200 Isiolo
15	Kamburu	Kivaa Market	0722136351, 0722136393	77 – 01031
16	Kapsabet	KCB Bldg.	053-52115	762 – 30300
17	Kakamega	KPLC Bldg.	0737623223, 0562030023	440 – 50100 Kakamega
18	Kiserian	Isalu Centre	020-2060618, 0723963839	30099 – 00100 Nairobi
19	Kitale	Ambwere Plaza	5337009	185 – 30200 Kitale
20	Kilifi	Pwani Medical Centre	5337009	1318 – 80108 Kilifi
21	Kisii	Daraja Mbili	+254-202442794	P.O.Box 5-40200 Kisii
22	Kitengela	MK Arcade, past Naivas	208074514/5	330 – 00204 Athi River
23	Kerugoya	Professional Plaza – Opp Law Courts	060-2021359, 0712565080	1079 – 10300 Kerugoya
24	Kericho	Sansora Bldg.	202442798	296 – 20200 Kericho
25	Kabarnet	KCB Bldg.	0717154501, 05352432	120 – 30400 Kabarnet
26	Siaya	Opposite Law Courts, Siaya	202442793, 0713551960	541 – 40600 Siaya
27	Kiambu	Vam Plaza	20268776	30099 – 00100 Nairobi
28	Kitui	Kitui Teachers Sacco	444422051, 0202515009	476 – 90200 Kitui
29	Limuru	K-Unity, Limuru	020-2070006/7	103 – 00217 Limuru
30	Lamu	Casuarina Rest Hse, Kenyatta Rd	0424632068	72 – 80500 Lamu