How to Get Your M-PESA Statement Easily in Kenya 2024

M-Pesa by Safaricom has changed how we interact with money since early 2007. Nowadays, Money Transactions have gone Cashless, eliminating the need to walk with Bulk cash. If you want to send money, receive money, or even Pay bills, M-Pesa has become a go-to solution for everyday Kenyans. But how do you keep track of your spending habits while using the M-Pesa platform for various M-Pesa Transactions? Well, that’s Where M-Pesa Statements come in. It simply allows you to track and see your spending habits in a single document based on your desired duration.

M-Pesa provides two types of statements for you to access: the Mini and Full M-Pesa Statements. However, many Kenyans, despite using M-Pesa for everyday transactions, still have a hard time accessing their own statements. Worry not; the process of retrieving your M-Pesa statement is actually easier than you would ever imagine. This comprehensive guide attempts to show you all the methods and tricks to use.

Methods to Access M-PESA Statements

Below are the Methods to access your M-Pesa Statements in 2024:

USSD Codes

For those who are unaware, you can access M-Pesa on your phone by dialing a USSD code. Similarly, you can use these codes to access M-Pesa statements. There are two codes to use as follows:

Option 1: Dialing *234#

1. On your Safaricom Number, Dial *234#
2. Select Option number 5, which is “M-PESA Information”
3. Choose “M-PESA Statement” (option 1).
4. Select either “Mini Statement” (option 2) or “Full Statement” (option 1).
5. Enter your National ID or Passport number.
6. Provide a valid email address where you want the statement sent.
7. Confirm the email address and Check your email to see if the statement has been sent

Option 2:Dialing *334#

1. Dial *334# from your M-PESA registered line.
2. Select “My Account” (option 7).
3. Choose “M-PESA Statement” (option 3).
4. Select the type of statement you want (Full Statement or Mini Statement).
5. Enter the recipient’s email address.
6. Verify your email address again.
7. Enter your M-PESA PIN to confirm the request.

Despite the USSD code that you use, you’ll receive an SMS notification with a 6-digit confirmation code to access your statement. Use this code to access the statement sent to your email.

MySafaricom App

For those who prefer doing things, Online Safaricom has the MySafaricom App, which allows you to access all Safaricom services under one portal. To access your statement:

1. You can download and install the MySafaricom App from the Google Play Store (Android) or App Store (iPhone).
2. Make sure Safaricom Data is turned on, and open the downloaded app to sign in automatically.
3. Once the App is open, click on -Pesa just beside the Home Icon
4. On the M-Pesa portal, click on M-Pesa Statement above the Scan Qr button Marked in Red
5. Enter Your Mpesa PIN to access your detailed M-Pesa statement
6. Select the Type of statement you want to access and Choose your duration
7. Proceed to enter the email address where you want to receive your statement and follow the rest of the prompts.

Your statement will be sent to your email, and you will use a protected Password sent to your Phone number as the authentication code to access your statement.

Safaricom Shop

This method is best suited for those who need to access their statement for specific functions, such as court, court-related cases, or accessing funds of a deceased relative. However, remember that accessing the M-Pesa statement of a person close to you or Money in their accounts will require you to have their Original Death certificates or a letter from a local chief .

If this is the route that you have opted for, you will need to visit any Safaricom Shop>>Fill in the Civil disputes statements request form>Provide your ID or passport>>Follow the processes as guided by the Safaricom agents in the shop.

Safaricom Zuri

Another important way to access your M-Pesa statements is by using Safaricom Zuri, a Whatsapp bot that allows you to access all Safaricom services via WhatsApp on your phone. The process is actually simple, but before you proceed, make sure that you have Safaricom Zuri’s number, “0722000100,” saved on your phone.

To start a chat with Zuri:

• Open WhatsApp and start a chat with Zuri by typing “Hi, Zuri.”
• Zuri will present you with a menu of options
• Proceed to choose option 2, “M-Pesa Help and Reversal”
• You will presented with several options. Choose the option labeled” M-Pesa Statements.” from the presented Menu
• If prompted to enter your M-Pesa Menu, please proceed, as this is a mandatory step that confirms whether you are requesting the statement.
• If you confirm with the correct PIN, you will be presented With an Option to Choose the type of Statement you want to access. Proceed to choose either full or Mini and follow the Rest of the Prompts until you are done
• When done, you will receive an SMS with a PIN that you will use to enter the Password protected document sent to your email so that you can access your Statement

Well, my friend, I hope that this guide has helped you easily access your Safaricom Statement in Kenya. Just follow all the Methods in the guide, and within 5 Minutes, your M-Pesa statement will be ready for download via Email. However, despite the Method to use, remember that M-Pesa Statement is usually password protected. You must use the unique code sent as an SMS message to your phone to access it.