How to check your kra pin using an id number online in 2025

If you are reading this guide, chances are that you are probably looking to use your Kenya Revenue Authority (KRA) PIN somewhere. Having these unique PIN identifiers is crucial not just for filing taxes but also for other transaction events, including bank openings, motor vehicle transfers, applying for HELB loans, and so on. Therefore, if you find yourself in a situation where you have forgotten your KRA PIN? Well, this doesn’t have to sound any alarm bells, as still you can easily retrieve it by yourself online.

Over the years, the Kenya Revenue Authority, through its Itax portal, has made it easier for anyone to verify or retrieve their PIN, such as when it is misplaced or forgotten. For some, it’s actually easier to follow the process, but for those who are not well-versed with the how-tos involved, this guide is specifically for you. I’ll cover everything with the best simple explanations to ensure that you can have your KRA PIN Number with you at the end of the day. So, let’s get started and retrieve your KRA PIN.

What is a KRA PIN?

I really don’t want to get to the details of a KRA PIN, as I believe that many of us have one by now. But if you don’t have one, it is simply an 11-digit personal identification number that is uniquely issued to every individual taxpayer above the age of 18.

This PIN is usually given to both individuals and businesses. For individuals, the KRA PIN mostly starts with the code “A0…,” while for companies, it begins with “P0…”. Below, I have attached a sample KRA PIN certificate image, which shows the rightful location of the KRA Pin location on the certificate:

How to Retrieve Your KRA PIN Using ID number

The process of retrieving your KRA PIN online, even if you’ve misplaced it, is remarkably simple. You can easily complete it using just your smartphone and the KRA tax portal, which is the same portal you used for your initial KRA PIN registration. Here’s a straightforward guide to help you:

• Visit the official KRA tax portal at https://itax.kra.go.ke/
• Proceed to log in using your credentials. If you have forgotten your password, click on the unlock password link and follow the prompts to create a new one.
• Once you are in, navigate to the “Registration” Tab and click on “Reprinting PIN certificate” in the drop-down Menu bar.
• On the redirected page, under Applicant Type, please select one of the two options ( Agent or Taxpayer) in the drop-down menu and proceed to submit.

Once you hit the Submit message, you will receive a prompt message asking you to confirm whether you really want to submit the application. If you do so, you will receive a notification saying the PIN Certificate has been Generated Successfully and a link to download it on your phone or computer. Open the document, and it will have your KRA PIN.

KRA PIN checker

Now that you have the OLD KRA PIN with you, can you actually verify in real time whether it is active or not? Still, on the same KRA iTax portal, you will be glad to know that the Authority provides the reliable KRA PIN checker tool, which allows you to see the status of your PIN. Here is how:

• Visit the PIN checker tool using the link https://itax.kra.go.ke/KRA-Portal/pinChecker.htm
• You will see two Input boxes. The first will require you to enter your PIN, while the second will require you to fill in the Security stamp Question.
• Once done, just hit the Consult button, and you will be able to see the name of the person to whom the PIN belongs, the current state, PIN status, and date of registration, as shown in the image below.

KRA Contacts

In the event that you need extra assistance from KRA, we have a wonderful customer support team that can assist you at any time of the day. Just reach out to them directly using the details below:

• Website Support: https://www.kra.go.ke/contact-us
• Call: +254 20 4 999 999 or +254 711 099 999
• Email: [email protected]
• Address: Times Tower Building, Haile Selassie Avenue
• P. O. Box: 48240 – 00100

KRA PIN: Your Questions & Answers

Well, I hope this guide has helped you retrieve your lost KRA Pin online easily. If you still have any other questions left, please let us know in the comment section below